AI & Automation
Put AI to work on the tasks that eat your week.
We design and ship practical AI — support agents trained on your knowledge, internal copilots, document processing and automated workflows — with guardrails, evaluations and a clear return on investment.
- Free AI opportunity audit
- Proof of concept in 2–3 weeks
- Your data stays private
- Measured ROI
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ai services
Our AI & automation services
LLM copilots, AI agents and workflow automation that save real hours.
AI chat & support agents
Agents that answer customers 24/7 from your docs and policies — and hand off to humans when needed.
- Website, WhatsApp & Slack
- Cited, grounded answers
- Human handoff rules
Knowledge search (RAG)
Ask questions across wikis, PDFs, tickets and drives and get answers with sources.
- Semantic search
- Permission-aware results
- Source citations
Document processing
Extract data from invoices, contracts, forms and emails into your systems automatically.
- Classification & extraction
- Validation rules
- Human review queues
Workflow automation
Connect your tools and let AI handle the repetitive steps between them.
- n8n, Zapier or custom
- CRM & helpdesk actions
- Scheduled & event triggers
AI features in your product
Summaries, smart search, recommendations and copilots inside your own app.
- Streaming UX
- Cost & latency budgets
- Usage analytics
Evaluation & guardrails
Make AI safe and predictable with tests, monitoring and policy controls.
- Evaluation suites
- PII redaction
- Prompt-injection defence
automation
AI that doesn't just chat — it gets work done.
We connect models to your tools so they can read, decide and act. Humans stay in the loop wherever it matters.
- Triggers from email, forms, webhooks or schedules
- AI classifies, extracts and drafts with your rules
- Actions in your CRM, helpdesk, Slack or database
- Low-confidence cases routed to a person
New support email
trigger · inbox
Classify & extract
llm · intent, order id
Update CRM
action · hubspot
Alert #support
action · slack
Human review
if confidence < 0.8
use cases
Where AI pays for itself first
Start where the hours are. These are the workflows we automate most often.
Support
Resolve repetitive tickets instantly and draft replies for the rest.
Sales
Qualify leads, enrich CRM records and prepare call briefs automatically.
Operations
Route requests, reconcile data and keep systems in sync.
Finance
Read invoices, match payments and flag anomalies for review.
HR
Answer policy questions and screen applications consistently.
Marketing
Draft on-brand content, repurpose assets and analyse campaigns.
safety & trust
Guardrails first. Hype never.
AI in production needs the same rigour as any critical system. These come standard.
ROI first
We start with the processes where AI saves the most hours or money — and measure it.
Private & secure
Your data is never used to train public models; sensitive fields are redacted.
Production-grade
Evaluations, monitoring and fallbacks — not a demo that breaks in week two.
Security checklist
- Zero-retention enterprise APIs
- PII redaction before the model
- Role-based tool permissions
- Confidence-based human handoff
- Weekly evaluation reports
- Deploy in your own cloud if required
our process
From idea to production AI
A proof of concept on your real data in weeks — then a careful, measured rollout.
- 01
Opportunity audit
Map workflows, estimate hours saved and pick the best first use case.
- 02
Proof of concept
A working prototype on your real data in 2–3 weeks.
- 03
Evaluate
Build a test set and measure accuracy, cost and latency.
- 04
Integrate
Connect to your tools, add guardrails and human-in-the-loop steps.
- 05
Launch
Roll out to a pilot group, monitor closely, then scale.
- 06
Improve
Weekly evaluation runs and continuous tuning.
tools & technologies
Models & tools we build with
- OpenAI
- Anthropic
- Gemini
- Mistral AI
- Hugging Face
- Ollama
- LangChain
- Python
- FastAPI
- Node.js
- TypeScript
- pgvector
- Supabase
- PostgreSQL
- Redis
- n8n
- Zapier
- Slack
- HubSpot
- Zendesk
- WhatsApp
faq
AI & automation FAQs
Can't find what you're looking for? Ask us anything — a human replies.
keep exploring
Pairs well with
// got a project?
Let's build something impossible to ignore.
Tell us where you want to go. We'll reply within one business day with a plan, a timeline and honest advice — even if we're not the right fit.